At Leecure Lifescience Private Limited, we are committed to delivering your orders in a timely, safe, and efficient manner. This Shipping Policy outlines how we handle the processing and delivery of your purchases.
1. Shipping Coverage
We currently ship our products across India and to select international locations. For export inquiries, please contact our support team for country-specific regulations and timelines.
2. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Domestic Orders (India): 3–7 business days
- International Orders: 7–15 business days (subject to customs clearance)
Delivery timelines may vary based on product type, location, and shipping partner logistics.
4. Shipping Charges
- Domestic Shipping: Free on orders above ₹999. A nominal fee is charged for orders below that.
- International Shipping: Calculated at checkout based on weight and destination.
5. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with the tracking number and courier details. You can track the status of your shipment on the respective courier’s website.
6. Delayed or Failed Delivery
- In case of a delay due to unforeseen circumstances (natural disasters, lockdowns, customs issues, etc.), we will inform you proactively.
- If the delivery fails due to incorrect address or unavailability of the recipient, re-shipping charges may apply.
7. Packaging
All products are packed securely in tamper-proof packaging to ensure they reach you in perfect condition. Sensitive items like medicines are packaged in accordance with health and safety standards.
8. International Shipping Compliance
For exports, customers are responsible for any import duties, taxes, or customs fees levied by their country. Please ensure the ordered product complies with your local import regulations.